No returns/exchange will be accepted without prior authorization.

Cleaning & Maintenance

For cleaning, it is the best to simply use warm soapy water and a soft toothbrush to scrub the jewelry, then rinse it in clean water. To remove caked-on dirt, let it soak for 10 minutes in warm soapy water, gently brush it clean and then rinse it in clean water. For a shinier surface, polish your jewelry with a cloth with cleaning solution.

Notes: DO NOT EXPOSE JEWELRY TO CHEMICALS! Silver pieces are given detail by oxidation. Exposure to harsh chemicals can alter the appearance of your SOPHIE product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver and pearls are easily damaged.